Submitted by Jerry Seiner,
Charles Mix County Veterans Service Officer
If you live in the Tricare West Region, your regional contractor will switch to TriWest Healthcare Alliance on Jan. 1, 2025. You will need to provide your payment information to TriWest Healthcare Alliance. In the coming days, you may get an email or letter from TriWest. This message will let you know that you can set up your payment information online or download a printable Automatic Payment Authorization Form for mailing to provide your recurring payment information.
TriWest will not charge your recurring payment method before Jan. 1, 2025. But it will need to have your payment information on file before Dec. 31. Your recurring payment information won’t automatically transfer from Health Net Federal Services, LLC or Humana Military. If you don’t provide TriWest with payment information before Jan. 1, you may be involuntarily disenrolled from TRICARE and lose your health coverage.
Don’t cancel your current recurring payment method after you’ve set up your new payments with TriWest. If you live in the West Region on Jan. 1, HNFS and Humana Military will stop collecting payments after your December payment.
If you have TRICARE For Life, the US Family Health Plan, or a TRICARE health plan overseas, The new contracts won’t affect you.
If you do not receive an email or letter from TriWest Healthcare Alliance, you must contact them at 888-TRIWEST (874-9378) or www.tricare.mil/west.
If you have questions, contact Charles Mix County Veterans Service Officer, Jerry Seiner, at 605-481-1338.